Returns and Refunds Policy

30-Day Returns

At MourLin, customer satisfaction is important to us. We offer a 30-day return period for eligible physical products, including gifts and jewelry. To qualify, items must be unused, in their original condition, and in their original packaging where applicable. Certain items may be excluded for hygiene, personalization, or other applicable reasons.

Digital Products

Due to their digital nature, digital products are generally non-refundable once downloaded or accessed, except where required by applicable law or where the product is defective or not delivered as described.

Refunds

Once an eligible return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method. Processing times may vary by payment provider.

How to Request a Return

Please contact MourLin customer support before sending an item back to receive return instructions and confirm eligibility. Return shipping costs and any applicable exceptions will be communicated during the return process. Email supportmourlin@gmail.com.